Contact Me
Send me an E-Mail: jeff@jeffbachman.com
2009 Update
Thank you to everyone I met during 2008 while sorting our career choices and learning about opportunities I never thought possible. I have accepted a position with Ritchie Bros. Auctioneers as a Sector Marketing Specialist at their Vancouver office and began in January 2009.
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Simon Fraser University
- Bachelor of Business Administration degree, completed December 2008.
- Concentrations in Marketing and International Business.
- Excels in all aspects of marketing, business analytics, and strategic planning.
- Placed on the Dean’s Honour Roll List for Summer 2008 (Top 30 students in the Faculty of Business at SFU.)
- Upper Level Business CGPA of 3.77 as of September, 2008.
- Overall University CGPA of 3.59 as of September, 2008.
University College of the Fraser Valley
- Completed first and second year business courses.
- Completed two semesters in the Work Co-Op program.
Academic Awards
- Two-time recipient of the World Petroleum Council’s Millennium Scholarship in 2007 and again in 2008 for outstanding academic performance
- Member of the Golden Key International Honour Society
- 2008 SFU Bursary Award recipient
Contact Me
Send me an E-Mail: jeff@jeffbachman.com
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This information is also available in PDF format: download my resume.
Professional Experience
SFU Faculty of Business
Teaching Assistant
Current
- Teaching assistant for BUS 343, Introduction to Marketing, at Simon Fraser University.
- Instructs three tutorials of third year business students regarding the core functions of marketing.
Electronic Arts Inc.
Software Tester, CATLab Support Agent
Summer 2007
- Originally hired as a routine software tester, quickly promoted to CATLab Support Agent due to existing experience and knowledge.
- Applied extreme attention to detail while balancing dynamic, demanding work loads.
- Tested 10+ software titles for hardware compliance for the 2008 cycle, requiring careful planning and scheduling to meet frequent and changing deadlines.
- Quickly became an online specialist within CATLab, a position that was shared only by one other employee of much higher seniority.
Stream International (Hewlett Packard Contract)
Associate Trainer, Peer Coach, Technical Support Agent
2004-2006
- Trained over 100 new and existing employees in areas of customer satisfaction and technical troubleshooting for high end, large format printers.
- Coached support agents on call control, information delivery, and ways to improve customer satisfaction for the Quality Assurance department.
- Delivered technical support and contract sales to multiple customers over the telephone daily.
- Worked directly with HP headquarters to resolve unique hardware issues.
- Lead team discussions in restructuring incentive programs.
BC Hydro (Work Co-Op & Regular Employment)
Power Smart Outreach Representative
2003-2004
- Marketed the use of Compact Fluorescent Light bulbs to residents of British Columbia through a multi-retailer, face-to-face province wide giveaway campaign. Interacted directly with hundreds of people per day.
- Taught elementary school students the benefits of being energy efficient at home through skits, presentations, and interactions.
- Took the role as team leader at large-scale retail events. Managed inventories, directed co-workers, and liaised with store managers.
ApexMail USA Inc. (Work Co-Op)
Technical Sales Representative
2003
- Sold outsourced E-Mail solutions and services to companies around North America.
- Handled contract negotiations from initial contact until close of sale.
Stratabase Inc.
Web Developer & Programmer
2000-2001
- Developed PHP driven websites handled via SQL backends.
- Directly assigned to three clients.
Volunteer Experience
SFU Faculty of Business Administration
Writing Mentor
Current
- Assist students in enhancing their business writing skills.
- Focus ranges from simple grammar and sentence structure to writing persuasive and complex business documents.
SIFE SFU
ACE Marketing Group Member
- Volunteer with the Students in Free Enterprise’s (formally ACE, Advancing Canadian Entrepreneurship) Marketing Group, which offers free consulting to local businesses
- Developed an IMC plan for the Surrey Farmer’s Market in 2008.
West Coast Rally Association
Volunteer
- Since 2002, I have been active as a volunteer for rally racing events in British Columbia.
- Often work as a road closure marshall or spectator marshall at events in the BC Interior.
Northwest Nissans Car Club
Executive Member
2002-2006
- With fellow executives, we took a small website from being focussed on car enthusiasts based in the Vancouver to serving Nissan owners across the Pacific Northwest in BC, WA, OR, and CA.
- Assisted the club with obtaining status as a registered, non-profit organization in British Columbia.
Contact Me
Send me an E-Mail: jeff@jeffbachman.com
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Technical Skills
- Proficient in all aspects of Microsoft Office, Adobe Photoshop, SPSS, and many other programs.
- Comfortable in Windows, OS X, and Linux environments.
- Able to provide technical support for Windows based systems.
- 10+ years experience in web design including HTML, CSS, SQL, and PHP.
- Experienced in using WFM software and other CRM database entry packages.
- Basic SEO and web analytic knowledge.
Knowledge
I am a frequent reader of marketing blogs online. While SFU’s degree program provides me with the fundamentals to succeed in business, I enjoy keeping up to date with the latest trends, research, and news in the fields of marketing and advertising.
Besides marketing and advertising, I also closely follow internet news, web 2.0, and technology blogs. By keeping close tabs on developments such as the growth of social networking and web applications, I stay informed of new ways businesses are able to brand themselves online and forge deeper connections with their customers through enhanced interactions.
Finally, developing successful marketing campaigns is not possible without being aware of current trends in popular culture. Entertainment news websites, television news and entertainment shows, and magazines help me stay up to date on what people are talking about beyond my own social circle. I have also begun using Twitter and find it an excellent way to interact with online marketers, website managers, and entire companies.
Contact Me
Send me an E-Mail: jeff@jeffbachman.com
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Contact Me
Send me an E-Mail: jeff@jeffbachman.com
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